FAQ

Ingredients:

A: The glycerine in our soap is from two sources. Primarily, it is the natural glycerine from the base oils used to make the soap. In most cases this is coconut and palm oil based glycerine. For soaps with extra added glycerine, such as Pure Bulk Glycerine, Liquid Glycerine and Vegetable Glycerine, we use palm oil based glycerine only. All of our products are soy, tree nut and gluten free.

A: None of our soaps contain unnatural colours with the exception of our Carbolic soap which is a salmon colour. We have Carbolic available colourless for those who prefer. To see what colourants are in a bar, please look at the ingredient list on the product profile.

A: Most of our soaps are gluten free with the exception of our Goat Milk bar due to the added oatmeal as well as our Oatmeal Complexion bar. The only products that do not share equipment with either of these two bars are Pure Bulk Glycerin and the Liquid Glycerin soap. All of our other products are casein free with the exception of our Goat Milk Soap.

A: Our base oils to make the soaps are natural but not certified organic. However, some of our ingredients are organic such as our emu oil, bee pollen, hemp oil, cucumber juice, and tea tree oil.

Bar Soap:

A: Congratulations on your new baby! Both the Oatmeal Complexion and Cucumber and Calendula soaps are gentle on babies skin. For newborns, we suggest the Liquid Glycerin as it is both gentle and mild. It is unscented and uncoloured. The pump dispenser on the one liter size is helpful as it seems you always need an extra hand when you have a newborn. Also, the Pure Glycerine or Vegetable Glycerine bars are excellent for much of the same reasons.

A: Our Hemp bar, Emu Oil bar, Olive Oil bar and our Creamy Clay bar all make excellent shaving bars. The Tea Tree bar is antiseptic, which is good for skin after using a blade.

A: To use the stain remover bar, moisten the stain and soap bar and gently rub the soap into the stain. You can let it sit for a while or launder as usual. Always test the stain remover bar prior to using on delicate fabrics that typically require extra care when washing.

Laundry Care:

A: The Laundry powder was not designed with the intent to be used in  a HE washing machines, however, our Liquid Laundry Soap is HE safe. Some customers do use our Laundry Powder in HE machines and add about 1-1.5 ounces per load. We cannot guarantee that doing so is 100% safe and we strongly recommend the Liquid Laundry Soap for HE machines.

A: Soap is excellent for diapers and baby clothes. The Soap Works Laundry Soap Powder is fragrance and colour free, so there are no residual perfumes or colorants that can irritate skin or perfumes that can cause allergic reactions; perfect for your little one’s delicate skin. It also does not require anti-static treatments so it is economical, and line dry friendly.

We recommend using our Safe Bleach with cloth diapers as a whitener. The Safe Bleach is an oxygen based bleach and works especially well on organic stains.

We also recommend a Stain Remover Laundry bar or even our Liquid Glycerine to parents of young children. These are effective as stain pre-treatments or to help remove those errant stains on parent’s clothing courtesy of the little ones.

Environmental Efforts:

Thank you for your interest in our soap. The issue of palm oil sustainability first came to our attention about 10 years ago.

We asked our long time supplier for our palm oil this question and were told that the source for their palm oil is the Fuji Oil Co. of Belgium. Fuji Vegetable Oil, Inc. is a member of the Roundtable On Sustainable Palm Oil. To be successful in the long run, palm oil must be sustainable. The Fuji Oil Group believes that the RSPO is the best vehicle for developing and promoting best practices in the palm oil industry.

Membership in the RSPO covers all stakeholders in palm from the plantation owners to end consumers to NGOs. We advise all of our customers that are concerned with the sustainability of palm to read more about RSPO.

A: We have tried to minimize our environmental footprint as much as possible from our very beginnings in the early 1980’s. Something of which we were very proud of was the fact that when you purchased and used a bar of our soap, you did not have to throw anything away in either landfill or recycling, and the soap naturally degraded into the ecosystem. We have had to change and adapt many things throughout our evolution; bar codes is the latest of these modern accommodations. We tried to minimize the footprint of the actual codes. We print on recyclable paper with vegetable based ink. We had to find a glue tenacious enough to last from our production, through shipping, all the way to the cash register. It was not a decision we were completely comfortable making but seemed necessary if we were to move forward.

Purchasing:

A: Unfortunately, we are not set up to sell directly to customers. You can use our store locator to find a retail location near you.

A: We do! All retail, ordering and wholesale inquiries can be forwarded to orderdesk.soapworks@gmail.com

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